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The Importance of Comprehensive Training in the Real Estate Industry

  • Writer: Sharon Crawford
    Sharon Crawford
  • Sep 16, 2024
  • 4 min read

Updated: Sep 24, 2024


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In today’s fast-evolving real estate market, technology plays an essential role in driving business success. REsides provides various tools to enhance productivity, streamline transactions, and help agents and brokers gain a competitive edge. However, at REsides, we understand that offering the technology isn’t enough—proper training is crucial to unlocking its full potential. Training shouldn't just teach agents how to use the software; it should explain why the technology is valuable and how it directly impacts their day-to-day work.


Beyond the Basics: Training Should Explain the "Why"


Real estate professionals are juggling multiple responsibilities—from managing client relationships to marketing properties and staying updated on market trends. In this busy environment, it’s not uncommon for technology to feel like an added burden rather than a solution. However, with the proper training, technology can be a relief, not a burden. It can streamline tasks, save time, and ultimately make professionals more efficient.

For example, REsides proprietary EDGE™ CRM and high-converting website can help agents track leads more efficiently. But unless agents understand how EDGE™ can reduce client follow-up times, enhance communication, and ultimately close deals faster, they may not prioritize learning it. Training must clarify that adopting technology isn't about learning a new system—it's about solving everyday problems, like missing out on potential deals or spending too much time on administrative tasks.


Real-World Scenario: Addressing the Pain Points of Communication


Consider an agent working with multiple clients and juggling several listings. Without a centralized communication system, the agents might find themselves overwhelmed by emails, phone calls, and text messages, making it difficult to keep track of conversations. If the training demonstrates how our integrated communication platforms can streamline these tasks, allowing the agent to manage client communications in one place, the "why" becomes crystal clear.

Similarly, brokers who oversee teams of agents can benefit from tools that allow them to monitor performance metrics. Instead of simply showing brokers how to navigate the system, training should focus on how these tools can help them identify top performers and areas for improvement and more effectively allocate resources.


The Value of Short, Topic-Specific Training Resources


Long, drawn-out training sessions are often counterproductive in today's digital landscape. Agents and brokers need quick, actionable solutions that are easy to access and absorb. The key is to provide short, topic-specific videos and other easy-to-use resources available whenever and wherever needed.


Bite-Sized Learning for Busy Professionals


The beauty of concise, focused video tutorials is that they can be consumed on demand, fitting seamlessly into a real estate professional’s busy schedule. Whether an agent has five minutes between appointments or needs a refresher on a specific feature, bite-sized content makes learning and applying their new skills more accessible.

For instance, a 3-minute video on how to set up automated client notifications could provide immense value to an agent preparing for an open house. Instead of spending 30 minutes or more in a broad-based training session, the agent gets precisely what they need when they need it. This accessibility leads to higher engagement with the tools and fosters long-term usage.


Solving Pain Points: Filling a Need and Fixing Problems


Every REsides tool and piece of technology is framed in terms of the problems it solves for agents and brokers. The most effective training programs don’t just offer information—they fill a need. Whether it's reducing administrative burden, enhancing communication, or improving data accuracy, the goal of technology is to make the lives of real estate professionals easier.

Training should be built around real-world scenarios that resonate with agents and brokers:

·        Time Management: An agent might spend hours searching for properties. REsides training demonstrates how automated tools can save time and produce more relevant results.

·        Lead Conversion: A broker might struggle with lead follow-ups across their team. Training could show how to track interactions, schedule reminders, and convert more leads into clients.

·        Transaction Transparency: Agents and brokers need a way to track transactions from start to finish. Proper training can show how to use transaction management software to provide greater visibility into each deal, ensuring meeting deadlines and maintaining compliance.

When training is linked to solving specific, relatable issues, agents and brokers are more likely to embrace the technology. They see it not as a burden but as a solution that improves their workflow and client interactions.


Cost-Free Technology—Maximize Your Investment


It’s also essential to remind agents and brokers that most REsides-provided tech solutions are free to them; in an industry where expenses can quickly add up, REsides-provided tools represent tremendous value. By utilizing these free or low-cost solutions, agents and brokers can be financially savvy and resourceful, reducing operational costs while improving efficiency and client service.

However, the value is only realized when agents fully understand how to use the tools. Comprehensive training that goes beyond the surface and explains the software’s long-term benefits ensures that professionals can take full advantage of these free or low-cost solutions and empowers them with the confidence to use these tools effectively.


The Key to Real Estate Success is Comprehensive, Actionable Training


Incorporating new technology into a real estate business is critical, but the real key to success is how well that technology is utilized. By providing agents and brokers with training that explains both the how and the why, REsides ensures our subscribers are equipped to thrive in an increasingly competitive market.

Training should address the real-world pain points that professionals face, offering straightforward solutions that are easy to implement. With short, targeted resources like videos, agents can learn at their own pace and apply their skills immediately. The result is a more efficient, tech-savvy real estate workforce better prepared to serve clients, close deals, and grow their business.


REsides Subscribers Have Extensive On-Demand Training at Their Fingertips


Log in to REsides and click on the REsides University app.  The future is yours! Own it!

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